Privacy Policy

Effective Date: 06/15/2025 Last Updated: 06/22/2025

Cōl (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, including our website, AI platform, and community resources.

1. What Information We Collect

Information You Provide

Personal Information: Name, email address, and other contact details you submit when joining our waitlist or community.
User Content: Number of prompts you submit to Cōl (but not the content of the prompts), and feedback you provide while interacting with Cōl.
Optional Details: Preferences or demographic information you may choose to share.

Automatically Collected Information

Device Information: IP address, browser type, operating system.
Usage Data: Interactions with our platform, including timestamps, session duration, and navigation patterns.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Cōl experience.
Respond to inquiries and support requests.
Personalize your experience and deliver relevant content.
Conduct internal research to improve theological accuracy, safety, and usability.
Communicate updates about Cōl, including product releases and feature updates (you may opt out at any time).

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your data:

Encryption for data in transit and at rest.
Access Controls to limit who can access sensitive information.
Data Anonymization in research and model refinement.

4. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share information with:

Service Providers assisting with infrastructure, hosting, analytics, or communication (bound by confidentiality agreements).
Legal Authorities when required to comply with legal obligations or enforce our rights.

5. AI and Model Use

When you interact with Cōl:

Your inputs may be logged to improve model performance, theological alignment, and safety.
Logs may be reviewed by our team, always with care to protect your identity and privacy.
We do not use your personal data to train third-party foundation models.

6. Your Rights and Choices

You may:

Request access to the data we hold about you.
Ask us to correct or delete your data.
Withdraw consent or opt out of communications at any time by emailing support@getcol.ai.

7. Children's Privacy

Cōl is not intended for users under 13 without parental consent. For family and educational settings, we offer content safeguards and filtering. Please contact us for more information.

8. Changes to This Policy

We may update this policy as our services evolve. We will notify users of material changes via email or platform announcement.

9. Contact Us

For questions or concerns, contact us at: Email: hello@col.chat

Cōl